Returns/Exchanges: We hope that you truly love your purchase from Mia Melon. However, if you would like to exchange your item or return for an online store credit, please email us within 30 days of receiving your order. You can select an exchange to any other style (difference in cost will be applicable and inventory is based on availability at the time of return), color or size or retain an online store credit.
We offer refunds but we want customers to understand we are still an emerging brand and refunds can be quite hard on us! The vast majority of our customers are happy with their initial purchase or exchange, but a few do not get what they expect. If that happens to be you, we will offer a refund based on at least one exchange per item to find what you want (please also reach out to customer service for any guidance as we have many styles designed for different body types and new collections coming in every season!)...If the exchange is still not working for you, we will refund the value of your jacket!
Please Note: Clearance items (items priced at 50% off or more at the time of purchase) and "Buy one Get one" items do not apply for refunds but an exchange or online store credit will be honored.
Returned merchandise must arrive back at Mia Melon no more than 60 days after initial order date. All returns must be in 100% new condition, unworn with all original tags in place.
Please contact firstname.lastname@example.org and advise what you would like to return for online store credit or exchange and we will issue you an RA label for the return.
Please Note: Customers are responsible for the return shipment cost but we will pay for your new order to ship.
Repairs: Mia Melon is committed to offering the finest products, using only the best materials and applying strict quality control standards.
Should there be a manufacturing defect within 6 months from date of purchase, at our discretion we will either offer a specific dollar value to have it repaired, replace it or initiate an online store credit. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, the deterioration of water repellent, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.