Returns/Exchanges/Repairs/Discount Codes

Dear Mia Melon & One Man Outerwear Customers:

Please contact us to authorize and start the return/exchange process via email help@miamelon.com 

Please Note: without a Return Authorization, your return will not be accepted at our warehouse. We will send you an RA notification via automated email (please do not reply to this email as those emails are no -reply only)

You can then either hand write or print the label on the bag/box (*you can send it via least expensive USPS - customer is responsible for return shipping) and it will have return information as to where to send the package. Then reach out to us via the above contact options, so that we can release your new jacket or activate your online store creditor credit you.

Refunds: Once the return process has been processed and inspected by our Quality control at our warehouse, please allow 3-5 days for refunds 

 Returns up to 30 days after receiving your item.

Please notify us once your return has been sent (this applies to ALL return items) Once your item is returned back to our warehouse with all tags, unworn and inspected, we will issue you a refund of the value of your jacket or exchange (based on inventory available).  

Please Note: Customers are responsible for the return shipment cost but we will pay for your new order to ship.

Repairs: Mia Melon is committed to offering the finest products, using only the best materials and applying strict quality control standards. 

Should there be a manufacturing defect within 1 year from date of purchase, at our discretion we will either offer a specific dollar value to have it repaired, replace it or initiate an online store credit. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, the deterioration of water repellent, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.